Shipping policy

Shipping Policy

At Ama’moora Jewellery, each piece is thoughtfully prepared and carefully packaged to ensure it arrives safely and beautifully.

Order Processing

 

All orders are processed within 2–5 business days. During periods of high demand, launches, or promotions, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.

 

Please note that processing times do not include weekends or public holidays.

UK Shipping

 

 

 

We offer shipping within the United Kingdom.

 

Standard Shipping: 2–4 business days after dispatch

Tracked Shipping: Available at checkout for added peace of mind

Delivery times are estimates and may vary due to external factors beyond our control.

International Shipping

 

 

 

We offer international shipping to selected destinations.

 

International delivery times typically range from 5–14 business days, depending on location. All international orders are shipped tracked where possible.

Please note:

 

Customs duties, import taxes, and fees are the responsibility of the customer. Ama’moora Jewellery is not responsible for delays caused by customs clearance.

Tracking Your Order

 

 

 

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable). Please allow up to 24 hours for tracking updates to appear.

 

Incorrect Address

 

 

 

Please ensure all shipping details are correct at checkout. Ama’moora Jewellery cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

 

Lost or Delayed Parcels

 

 

 

If your order has not arrived within the estimated timeframe, please contact us at amamoora@outlook.com and we will be happy to assist. While we will do our best to help, Ama’moora Jewellery is not liable for delays caused by courier services once the parcel has left our care.